Privacy Policy

1. Overview

This Privacy Policy describes how Impact Media Group ("we," "us," or "our"), a division of Impact Investment Group LLC, collects, uses, and protects information submitted through our websites, the websites we operate on behalf of our business clients, and our contact, booking, and inquiry forms. By using our websites or submitting information to us, you agree to the practices described in this policy.

2. Information We Collect

Impact Media Group may collect the following information when you voluntarily submit it through our websites, client websites, contact forms, booking forms, or inquiry forms:

• Name
• Phone number
• Email address
• Booking details
• Appointment details
• Inquiry information
• Other information you voluntarily submit through a form or message

We collect this information only when you choose to provide it.

3. How We Use Your Information

Information you submit may be used to provide or support:

• Booking confirmations
• Appointment reminders
• Service updates
• Review requests
• Customer follow-up
• Responses to inquiries
• Communications sent on behalf of Impact Media Group's business clients

SMS messages sent through our services are transactional or service-related in nature — they relate to a booking, appointment, inquiry, or service you have engaged with. They are not unrelated promotional messaging.

4. No Third-Party Sharing for Marketing

We use service providers (such as our telecommunications and hosting vendors) solely to deliver the services described in this policy, not for their own marketing purposes.

5. SMS Consent and Opt-Out

Where SMS communications are offered, consent is provided by you through the applicable form, booking process, inquiry process, or other explicit opt-in mechanism presented at the time you submit your phone number. Your SMS consent applies only to the communications described at the point of collection.

• You may opt out at any time by replying STOP to any message.
• You may request assistance by replying HELP or by contacting Impact Media Group using the contact information below.
• Consent to receive SMS messages is not a condition of purchase.

For full SMS program terms, see our Terms and Conditions.

6. Data Storage and Protection

Impact Media Group uses reasonable administrative, technical, and organizational safeguards intended to protect the information you submit. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

We retain submitted information for as long as reasonably necessary to provide the services described in this policy and to meet our legitimate business needs.

7. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

8. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the date of the most recent revision. Continued use of our websites after an update constitutes acceptance of the revised policy.

Effective Date: July 16, 2026